Privacy Policy
Last updated: January 2026
Collingwood Marquees ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information:
- Contact Information: Name, email address, phone number, and postal address when you submit an enquiry form or contact us directly.
- Event Details: Information about your event including date, location, guest numbers, and requirements.
- Technical Data: IP address, browser type, device information, and pages visited when you browse our website.
2. How We Use Your Information
We use your information to:
- Respond to your enquiries and provide quotes
- Deliver our marquee hire services
- Send relevant communications about your booking
- Improve our website and services
- Comply with legal obligations
3. Legal Basis for Processing
We process your personal data on the following legal grounds:
- Consent: When you submit an enquiry form or contact us
- Contract: To fulfil our services when you make a booking
- Legitimate Interests: To improve our services and website
4. Data Sharing
We do not sell your personal information. We may share your data with:
- Service providers who assist in delivering our services (e.g., form processing)
- Professional advisors where necessary
- Authorities if required by law
5. Data Security
We implement appropriate security measures to protect your personal information against unauthorised access, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Enquiry data is typically retained for up to 3 years after your last interaction with us.
7. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to processing
- Data portability
- Withdraw consent at any time
To exercise these rights, please contact us using the details below.
8. Cookies
Our website uses cookies to improve your browsing experience. See our Cookie Policy for more details.
9. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of these third-party websites.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
11. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
Collingwood Marquees
Stamfordham, NE18 0PL
Phone: 0191 691 5563
Email: Via the contact form.